CSR report and Annual report 2013
GRI table
GRI Content Included Page Remarks
1. Strategy and analysis
1.1 CEO's review Yes Ceo's review
1.2 Key impacts, risks and opportunities Yes Strategy
Responsible operator
Risks and risk management
Future prospects
Targets 2013
Targets 2014
2. Description of the organisation
2.1 Name of the organisation Yes Accounting principles
2.2 Key products, services and trademarks Yes Games
2.3 Structure of operations Yes Organisation
2.4 Location of head office Yes Environmental impact
2.5 Geographic location of operations Yes Veikkaus operates in Finland
2.6 Ownership and legal form of the organisation Yes Corporate governance review 2013
2.7 Description of the markets Board of Directors' report 2013
2.8 Scope of the organisation's operations Yes Key figures
1. Turnover by games and game groups
2.9 Significant changes in the size, structure or ownership during the reporting period Yes Board of Directors' report 2013
2.10 Awards received in the reporting period Yes No awards during the reporting period.
3. Reporting Principles
Description of the report
3.1 Reporting period Yes Content and scope of the report
3.2 Publication of the previous report Yes Content and scope of the report
3.3 Reporting frequency Yes Content and scope of the report
3.4 Contact information Yes Contact information
Content and scope of the report
3.5 Defining the content of the report (materiality, topic priority and stakeholders using the report) Yes Responsible operator
3.6 Scope and coverage of the report Yes Content and scope of the report
3.7 Special limitations on the scope or coverage of the report Yes Content and scope of the report
3.8 Principles applied when reporting joint ventures, subsidiaries, leased facilities and outsourced operations, and the comparability of information Yes Content and scope of the report
3.9 Measurement and accounting principles Yes Content and scope of the report
3.10 Explanation of re-statements Yes Content and scope of the report
3.11 Significant changes in the scope or coverage of the report or in measurement methods Yes Content and scope of the report
GRI content index
3.12 GRI content index Yes GRI table
Assurance
3.13 Principles and practices of external assurance Yes Assurance report
Content and scope of the report
4. Governance, commitments and interaction
Governance
4.1 Governance structure of the organisation Yes Corporate governance review 2013
Governing bodies
4.2 Position of the Chairman of the Board Yes Governing bodies
4.3 Independence of the Board members Yes Governing bodies
4.4 Mechanism for shareholder and employee consultation Yes Governing bodies
4.5 Impact of organisation's performance on executive compensation Yes Governing bodies
4.6 Processes for avoiding conflicts of interest in Board work Yes Corporate Governance Code and deviations Veikkaus complies with the Finnish Corporate Governance Code for listed companies in all of its operations.
4.7 Processes for determining Board members' expertise in strategic management and corporate social Yes Corporate Governance Code and deviations Veikkaus complies with
the Finnish Corporate Governance Code for listed companies.
Board of Directors
4.8 Mission, values and ethical principles Yes Veikkaus 2013–2014
CSR principles
7 principles
4.9 Procedures of the Board for overseeing management of CSR performance, including Yes Monitoring
4.10 Board's self-evaluation process Yes Governing bodies
External commitments
4.11 Application of the prudence concept Yes Risks and risk management
4.12 Commitment to external initiatives Yes Environmental actions
Secure gaming
4.13 Memberships of organisations, associations, and lobbying organisations Yes Stakeholder cooperation
Stakeholder Engagement
4.14 The organisation's stakeholders Yes Stakeholder cooperation
4.15 Identification and selection of stakeholders Yes Stakeholder cooperation
4.16 Approaches to stakeholder engagement Yes Stakeholder cooperation
4.17 Key topics and concerns raised through stakeholder engagement Yes Stakeholder cooperation
CSR principles
Personnel
Financial performance indicators
Management approach to financial responsibility Yes Targets 2013
Risks and risk management
Strategy
Financial performance
EC1* Economic Value Added (EVA) generated and distributed to stakeholders Partly The path of the Veikkaus euro
EC2* Financial implications, risks and opportunities associated with climate change No
EC3* Coverage of defined benefit plan obligations Partly 16. Liabilities from employee benefits
EC4* Government subsidies Yes No government subsidies were received during the reporting period.
Markets
EC5 Entry level wage compared to local minimum wage No
EC6* Policy and practices regarding local suppliers and the proportion of local suppliers No
EC7* Local hiring procedures and proportion of local senior management No
Indirect economic impacts
EC8* Investment infrastructure and service procurement for public benefit No
EC9 Indirect economic impacts Yes Profits ditributed to Finns
Thousands of beneficiaries
Environmental performance indicators
Management approach to environmental responsibility Yes Targets 2013
CSR management
Environmental actions
Environmental impact
Targets 2014
Materials
EN1* Materials used Partly Environmental impact
EN2* Recycled materials used No
Energy
EN3* Direct energy consumption No
EN4* Indirect energy consumption Partly Environmental impact
EN5 Savings from energy conservation and energy efficiency No
EN6 Initiatives and actions to develop energy-efficient or renewable energy based products and services No
EN7 Initiatives to reduce indirect energy consumption and the reductions achieved Partly Environmental impact
Water
EN8* Water intake Yes Environmental impact The water used by Veikkaus comes from municipal water intakes.
EN9 Water sources significantly affected by the organisation's water consumption No
EN10 Water recycling and reuse No
Biodiversity
EN11* Land owned, leased or managed by the company in areas of high biodiversity or in protected areas Yes Environmental impact Veikkaus does not have land holdings in areas of high biodiversity or protected areas.
EN12* Significant impact of activities on protected areas or areas of high biodiversity No
EN13 Protected or restored habitats No
EN14 Strategies, actions and plans related to biodiversity No
EN15 Endangered species in areas affected by operations No
Emissions, effluents and waste
EN16* Total direct and indirect greenhouse gas emissions No
EN17* Other significant indirect greenhouse gas emissions Partly
EN18 Initiatives and actions to reduce greenhouse gas emissions, and Partly Environmental impact
EN19* Emissions of ozone-depleting substances No
EN20* Nitrogen and sulphur oxides and other significant emissions by type No
EN21* Effluents and waste water by type No
EN22* Total amount of waste by type and disposal method Yes Environmental impact
EN23* Total number and volume of significant chemical, oil and fuel spills Yes No spills during the reporting period.
EN24 Volume of transported, imported, exported, or treated hazardous waste, and the proportion of hazardous waste transported across the border No
EN25 Water bodies affected by the organisation's effluents No
Products and services
EN26* Actions to mitigate the environmental impacts of products and services Partly Environmental impact
EN27* Proportion of products and their packaging materials recovered and recycled of all products sold, by category Patrly Environmental impact
Compliance
EN28* Significant fines and sanctions for non-compliance with environmental regulations and legislation Yes No fines or sanctions during the reporting period.
Transport
EN29 Major environmental impacts of transportation Partly Environmental impact
General
EN30 Total environmental protection expenditures and investments No
Social performance indicators
Employees and working conditions
Management approach to human resources Yes Personnel
Management and supervisors
Strategy
CSR management
Workforce
LA1* Total workforce by employment type (full or part time), employment contract (permanent or temporary) and region Yes Personnel key figures
LA2* Total number and rate of employee turnover by age group, gender and region Partly Personnel key figures
LA3 Benefits to full-time employees that are not provided to temporary or part-time employees Yes Employee wellbeing
Employee-management relations
LA4* Employees covered by collective labour agreements, as a percentage of the total workforce Yes Personnel key figures
LA5* Minimum notice period regarding operational changes Yes Cooperation
Occupational health and safety
LA6 Percentage of employees represented on joint health and safety committees Yes Employee wellbeing
LA7* Rates of injury, occupational diseases, lost days, fatalities and absenteeism Partly Personnel key figures
LA8* Education and information on serious diseases, provided for employees, their families and the local community Yes Employee wellbeing
LA9 Health and safety topics covered in formal agreements with trade unions No
Training and education
LA10* Average training hours per year per employee Partly Personnel key figures
LA11 Competence development and lifelong learning programmes Yes Personnel development
LA12 Employees covered by regular performance and career development reviews Yes Personnel key figures
Diversity and equal opportunities
LA13* Diversity in governance bodies and employee categories Yes Personnel key figures
LA14* Ratio of basic salary of men to women by employee category No
Human rights
Management approach to human rights Yes Equal opportunities
CSR management
Investment and procurement practices
HR1* Inclusion of human rights clauses in investment agreements and investment-related human rights assessments No
HR2* Proportion of suppliers and contractors that have undergone a human rights assessment and have been affected by the resulting actions No
HR3 Employee training on policies and procedures concerning human rights No
Non-discrimination
HR4* Incidents of discrimination and actions taken Yes No incidents during the reporting period.
Freedom of association and collective bargaining
HR5* Operations identified in which the right to exercise collective bargaining may be at significant risk Kyllä Veikkaus' operations do not involve risks that would endanger freedom of association and right to collective bargaining. Veikkaus operates in Finland and complies with the laws of Finland.
Child labor
HR6* Operations identified as being at significant risk of involving child labour and prevention measures taken Yes Veikkaus' own operations do not involve risks of child labour.
Forced and compulsory labor
HR7* Operations identified as bearing a significant risk of the use of forced or compulsory labour and the prevention measures taken Yes Veikkaus' own operations do not involve risks of forced or compulsory labour.
Security practices
HR8 Number of personnel trained in human rights policies and practices No
Indigenous rights
HR9 Incidents involving rights of indigenous people and actions taken No
Society
Management approach to society Targets 2013
CSR management
Risks and risk management
Secure gaming
Verified responsibility
Anti-corruption actions
Targets 2014
Tools to control gaming
Local communities
SO1* Assessment of impacts on local communities and impact management programmes Peluuri
Corruption
SO2* Percentage and total number of business units analysed for corruption risks No
SO3* Percentage of employees trained in anti-corruption policies and procedures No
SO4* Actions taken in response to incidents of corruption Yes No incidents during the reporting period.
Public Policy
SO5* Public policy positions and participation in public policy development and lobbying No
SO6 Contributions to political parties, politicians and related institutions Yes Veikkaus does not grant contributions to political parties.
SO7 Legal actions associated with non-compliance with anti-trust laws, cartels and misuse of market dominance Yes No legal actions during the reporting period.
Compliance
SO8* Significant fines and sanctions for non-compliance with laws and regulations Yes No fines or sanctions during the reporting period.
Product responsibility
Management approach to product responsibility Targets 2013
Product development
Verified responsibility
Secure gaming
Supervision of gaming activities
Targets 2014
Customer health and safety
PR1* Assessment of product health and safety impacts Yes Product development
PR2 Non-compliance with regulations concerning product health and safety impacts Yes No incidents during the reporting period.
Product labelling
PR3* Required information on products and services, and the percentage of major products and services to which the requirement applies Partly Product development
Favourite games
PR4 Non-compliance with regulations concerning product information and labelling and with voluntary codes Yes Product development No incidents during the reporting period.
PR5 Practices related to customer satisfaction and results of customer satisfaction surveys Yes Registered players
Marketing communications Sponsorship
PR6* Adherence to laws, standards and voluntary codes related to marketing communications, advertising, promotion and sponsorship Yes Marketing and communications
Responsible marketing
PR7 Non-compliance with regulations and voluntary codes concerning marketing communications, advertising, and sponsorship Yes Marketing and communications No incidents during the reporting period.
Customer privacy protection
PR8 Complaints regarding breaches of customer privacy and losses of customer data Yes No complaints during the reporting period.
Compliance
PR9* Fines for non-compliance concerning the provision and use of
products and services
Yes No fines or sanctions during the reporting period.
* GRI Core indicator